To use and maintain the Plan✕ product and services, you’ll need to give us the details of two key people – these people will be our main point of contact.
| Role | What do they do? | How much of their time will be needed? |
|---|---|---|
| Product owner | The person responsible for getting Plan✕ up and running in your council, and then later for checking the right people have access to it, and that it is meeting your needs. | |
| 10-15 days during setup and onboarding, then only occasional involvement. | ||
| Service owner | The person with day to day responsibility for the content of the digital planning services themselves. That includes checking and testing the services, gathering and monitoring feedback from users and stakeholders, and monitoring how people use the services, and the impact / benefits. |
They will have access to and control over your flows in the Plan✕ editor, but they don’t have to get involved in flow writing if they don’t want to.
To begin with this is likely to be 1 person, but there could be more in future as you use Plan✕ to create more services. | 1-5 days per week, depending on the services you use |
<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" /> Depending on how involved you are in the Open Digital Planning community, these two people may also be involved in groups helping to develop the product and services, however, here we are only interested in the work of getting your council’s Plan✕ product and services up and running.
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There are also some other key people in your council who you will need to know. You don’t need to tell us who they are for now, but we may ask you to contact them, or put us in touch with them in future.
| Role | What do they do? |
|---|---|
| Digital planning champion | The person responsible for building support within the council, including with leaders and other stakeholders, and unblocking any organisational barriers you hit up against. |
| GIS maintainer | The person responsible for maintaining and publishing your GIS layers (such as Conservation Areas) |
| IT team contact | Someone in the IT team who you may liaise with during procurement, including around subdomains and your council web pages. |
| Website team | Whoever is responsible for creating and maintain your planning web pages on the council website. |
| Legal team contact | Anyone who you may liaise with during procurement to get agreements signed. |
| Finance team contact | The person you’ll need to work with to get GOV.UK Pay up and running at your council. |
You can read more about all these roles in more detail here.
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<img src="/icons/arrow-right-basic_blue.svg" alt="/icons/arrow-right-basic_blue.svg" width="40px" /> Introduce us to the team via Slack (send a message to @Silvia Pau - (OSL) ) or email ([email protected] and [email protected])
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Once we have received your information this task will be marked as ‘Done’ on the Onboarding Dashboard