What is it?

This is the contract between you (a council) and us (as a supplier). It covers the important points of agreement, such as the services, the charges and how personal data is processed.

Why does it matter?

Your Plan✕ services cannot go live until this is in place.

What are my options?

You can procure Plan✕ via the Government’s Digital Marketplace (currently the G-Cloud 14 Framework Agreement) or you can procure it directly from Open Systems Lab.

If your council is using the G-Cloud Framework we can provide you with a pre-populated version of this agreement relating to Plan✕ to save you time.

If your council is procuring Plan✕ directly from Open Systems Lab we can provide you with our Plan✕ pre-populated agreement.

Next step

Please contact [email protected] and [email protected] to request a draft agreement. Tell us:


Once the agreement has been signed by both parties, this task will be marked as ‘Done’ on the Onboarding Dashboard.