Data entered into the flows

When you write or share flows we are keeping a copy of that data. This is unlikely to contain any personal or sensitive data. In fact, by default it is currently shared under an Open Government Licence (OGL), although in future Plan✕ may support a range of licence options.

Data collected through the services

When an applicant or an agent acting on behalf of an applicant uses Plan✕, the specific information they are asked to provide will be determined by the Customer through the Plan✕ editor. We call this ‘submission data’.

This information may include:

User & applicant data

Such as names, addresses, email addresses and information about the user’s relationship with the property or application in question.

Property data

Information relating to the property in question, such as its address and precise location and the proposals **which could be sensitive or personal data depending on the context.

Files

Any information contained within files that users may upload to the services, such as drawings or documents. This can include personal or sensitive information.

Data used by Plan✕

In the course of people using Plan✕ it may collect some key pieces of data about them and their device:

• Their IP address (temporarily used by our load-balancing and security service)
• Their email address (sometimes used to allow them to save and return to their application later).
• Others’ email addresses (sometimes used to send an invitation to others to help them complete or pay for their application).

How users’ data flows through Plan✕

A zoomable version of this diagram is here